The mystery customer project.

This coursework is based on a reoceanrch which lead be performed and it will measure the phase and class of servicing that the effect department and the management argon willing to do and what is in truth doing. This will be through for a specific hotel and what I and my gent have chosen is Festa facet in Nessebar. The focus in which the research is d wholeness, is by visiting the hotel as a mystery guests. The Bulgarian sea resorts are far-famed with its ravishing nature. wholeness of these is Nessebar, which is a city with impressive history. Today Nessebar is one of the resorts almost preferred by tourers and it has been most attractive ever since the informant of the century. The constructions of the new town started at the time in concert with some(prenominal) rest homes, freehanded and sensitive hotels, and modern facilities for tourism and entertainment. The overaged buildings were restored and new houses in ancient style were built. Festa Panorama is a three-star hotel and is located by the pedestrian promenade of sassy Nessebar, somewhat 100 m. from the beach. The famous old town of Nessebar, with its many sights, restaurants, cafés, taverns and sm tout ensemble shops, is a 10-minute sign on the air away, or visitors can take the economically-priced tourist train, a pet with children. The new, modern, in force(p)y air-conditioned hotel offers all creature comforts for a relaxing holiday.

It offers guests 230 rooms on 4 floors, lifts, an charming anteroom with reception and safety down payment box, bar, restaurant, à la wit restaurant, cafeteria, league room, hairdressers and Internet Corner. In the wellness area thither is an indoor(prenominal) pool, fitness room, sauna, a peach tree salon and massages. international in the grounds is a travel pool with an unified childrens pool, sunlight terrace, sun loungers and parasols free of charge, and of course... If you sine qua non to get a full essay, order it on our website: Ordercustompaper.com

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